GeneralBack to top

How can I purchase your product internationally?

International Buyers – While most international orders can be placed on MuggyWeld.com, some must be placed through Ebay. If you cannot place your order on our site, please use this link:

 

http://www.ebay.com/usr/muggyweld

 

Note:  Prices are slightly higher on Ebay to cover costs associated with selling on Ebay, however, we feel Ebay is a more affordable option for international buyers than our previous system requiring wire transfers.  Please read our terms of sale for more information.

 

Why are your prices higher on Ebay and Amazon?

Ebay and Amazon charge between 12-15% fees, plus PayPal fees.  Those fees are passed on to the customers who use those platforms.  We prefer processing orders directly through MuggyWeld.com, as this is the lowest cost option for merchant fees.

Can I have an SDS for your products?

SDS provided for verified purchases ONLY.  Please use the contact form to make your SDS request, and include your name and the date of order.  Upon verification, we will email the SDS to the original purchaser.      **We cannot verify purchase without the original purchaser’s name and date of purchase.

 

SDS updated every 3 years.  If the SDS you’re requesting has been updated since your last purchase, you’ll need to purchase the item again to receive an updated SDS sheet.

Can you mail me a receipt?

Email receipts & shipping confirmation with tracking number are sent to the email you’ve provided with your order.  We do not ship additional receipts/invoices/packing slips.

 

If you’ve created an account on muggyweld.com, you can also log into your muggyweld.com account and view/print invoices and track shipments.

 

 

 

 

 

 

Where is my flux?

Please open both ends of your package when looking for your flux. We place each flux in a bubble wrap envelope and secure it tightly so it will not move during shipment.

Can I have a free sample? Can I buy just one rod?

No. We do not ship free samples or sell single welding rods.

Will your flux work with my rod?

Our rods and fluxes are chemically synergistic, so they will only work together, and we do not recommend using our rods or fluxes with other products.

Can you repair my part?

Muggy Weld sells rods to DIY. We do not make weld parts for customers.

How do I use {insert any welding rod here} welding rod?

We specialize in the use of our Super Alloy line and are unable to answer questions related to other welding rods.

What should I use to finish the metal after brazing?

Grinding wheels or sanding disks for the arc rods. Sanding disks, Dremel tool, sand paper, light grinding wheels etc for the brazing and soldering rods. If working on pot metal or white metal it doesn’t take much to gouge the parent metal so sanding disks or lighter tools are recommended.

Do I need a special torch to use your products?

Super Alloy 1 works well with propane or MAPP gas. Oxyacetylene can be used but turn the oxygen down to avoid overheating the rod. Super Alloy 5 works well with oxyacetylene, propane, and MAPP gas. SSF-6 works well with oxyacetylene, propane, and MAPP gas. SSQ-6 works well with oxyacetylene, propane, and MAPP gas.

Note: Always use oxyacetylene on large masses of aluminum, thick aluminum, or cast aluminum.

What is a good setting for my oxy-acetylene torch?

20 Oxygen, 5 Acetylene is good for brazing or soldering.

Do you have any distributors in my area?

We are an internet based company only, and we’re happy to ship anywhere worldwide. Order online or call us at (866)684-4993 or (360)522-5266 to place your order.

ShippingBack to top

My package shows as shipped? When will I receive it?

Please use your tracking number to track your package at UPS.com or USPS.com. While both companies estimate standard delivery times, they are not guaranteed times.

I ordered today. When will my package be shipped?

We aim to ship all orders within 72 hours of order placement, however, we do occasionally experience delays, so UPS ground order are not guaranteed to ship the same day. Expedited orders placed by 12 pm PST will be shipped the same day.

Please allow up to 10 business days for your package to arrive. UPS shipments are estimated 2-6 business days, depending on the priority level, but not guaranteed. If you need your delivery guaranteed sooner than 10 business days, please call 866-684-4993 and request overnight or 2nd day air shipment (for an extra shipping fee).

I live in WA, can I come and pick up an order rather than having it shipped?

Sorry, we ship all packages.

Where are you located?

We have offices in Olympia, WA and Las Vegas, NV.

Why do you use UPS?

On the whole, UPS arrives quicker, is more reliable and less expensive than any other method.

How do you ship your packages?

UPS, with delivery confirmation, which is sent to the email address entered on the payment form (signature required for all orders over $200). We occasionally ship USPS with signature confirmation. FedEx is available for an additional fee.

Can you ship to an address other than the billing address?

We can as long as the address we’re shipping to is on file with your credit card company on file.

Can you ship FedEx or UPS using my account number?

Yes. Call 866-684-4993 to place your order

Super Alloy 1Back to top

Can Super Alloy 1 be used for cast aluminum?

No, our Super Alloy 5 is designed for use on cast aluminum.

Can my part be plated after using Super Alloy 1?

Yes, Super Alloy 1 plates beautifully.

I've run out of flux, can I order it separately?

Yes

Is an oxy-acetylene torch too hot for Super Alloy 1?

No, just turn the oxygen way down and use a carbeurizing flame or long feather.

Why is the Super Alloy 1 flux turning black when I use it?

You are overheating the flux. The flux acts as a temperature guide, so if it turns black, wash it off and reapply, being careful to evenly heat the base metal gently.

How do I remove the flux?

After welding, warm water and a wire brush will remove any remaining flux.

Can you build up with Super Alloy 1?

Yes, you have to back off the heat and build with a low flame until you reach the desired coverage.

How do I prepare the base metal?

For Super Alloy 1, you can either sandblast, use a wire brush, or use a grinder to “v” out cracks.

I purchased aluminum rods that were demonstrated on pop/beer cans at the fair and they didn't work when I took them home. Is this the same rod?

No. We demonstrate our rods in practical applications such as radiator repair, and we always allow observers to try it before they buy it when we are demonstrating our products in person.

What is the difference between Super Alloy 1 & Super Alloy 5?

Super Alloy 1 is a solder (20,000 psi), Super Alloy 5 is a weld (30,000 psi). Both work on aluminum, but the Super Alloy 1 can join dissimilar metals as well.

Super Alloy 5Back to top

What size tip would I use with my oxyacetylene?

Size 2 or 3.

I've run out of flux, can I order it separately?

Yes

How do I weld thick to thin aluminum?

Concentrate the heat on the thick part, as the heat will transfer easily to the thinner aluminum. Note: Always use oxyacetylene on large masses of aluminum or thick aluminum.

I left the lid off my Super Alloy 5 flux and now it's pasty. Is it ruined?

No. It can be used, however it is messy. You don’t need to heat the rod to apply the flux, as it is already in a liquid state. When you apply the flux to the metal it will be pasty, then turn powdery, then turn back into a liquid. Its performance or strength is not affected whatsoever.

How do I remove the flux?

After welding, warm water and a wire brush will remove any remaining flux.

Why does the rod ball up when I am welding?

The base metal is too cold, you need to back the rod up and heat the base metal in a broad fashion. Large masses of aluminum dissipate heat quickly. Always use oxyacetylene on large masses of aluminum, thick aluminum, or cast aluminum.

Why is the base metal (aluminum) melting and the Alloy 5 is not flowing?

You must add flux every time you add rod, as the flux burns away while you’re working on thick aluminum.

Can I use a soldering iron with Super Alloy 5?

No, only Super Alloy 1 can be used with a soldering iron.

How do I prepare the base metal?

It is not necessary to prepare the base metal for Super Alloy 5.

I purchased aluminum rods that were demonstrated on pop/beer cans at the fair and they didn't work when I took them home. Is this the same rod?

No. We demonstrate our rods in practical applications such as radiator repair, and we always allow observers to try it before they buy it when we are demonstrating our products in person.

What is the difference between Super Alloy 1 & Super Alloy 5?

Super Alloy 1 is a solder (20,000 psi), Super Alloy 5 is a weld (30,000 psi). Both work on aluminum, but the Super Alloy 1 can join dissimilar metals as well.

SSQ-6 Silver SolderBack to top

Can I build up with SSQ-6?

You can build incrementally but the SSF-6 is the rod of choice for building up sections.

Do I add SSQ-6 paste before or after the metal is heated?

You can utilize the product both ways, but it’s most effective when applied to cold metal.

Can I use propane or butane with SSQ-6?

SSQ-6 is a braze and needs a hot torch to reach the working temperature quickly, therefore, butane is not advised unless the work is very small. Propane can be used with a trigger start or push button start tip if the metal is 1/8″ or under.

In what instances would I choose SSQ-6 over SSF-6?

SSQ-6 can be used in areas the SSF-6 cannot reach, such as male – female joints.

SSQ-6, being in paste form, is great for sandwiching between to metals or when the solder needs to be hidden for aesthetic purposes.

SSQ-6 can be applied in micro situations as well as delicate metal works.

Does SSQ-6 come in larger amounts than 1 ounce?

We can special order up to 4 ounces per syringe with a 2 week lead time.

How many feet of braze will the SSQ-6 provide?

Every job is unique, so we aren’t able to provide an accurate answer. Some applications require a bevel or buildup etc

SSF-6 Silver SolderBack to top

How much silver is in your SSF-6 silver solder?

Our SSF-6 Silver Solder is 56% silver.

How do I prepare the base metal?

You can use a Dremel tool, steel wool, a sander, or a wire wheel.

Can I use a soldering iron with SSF-6 Silver Solder?

No, only our Super Alloy 1 can be used with a soldering iron.

Why does the rod ball up when I am welding?

The base metal is too cold, you need to back the rod up and heat the base metal in a broad fashion.

I want to join stainless steel to copper. Can this be done? And if so, what should I use?

Our SSF-6 silver solder is your answer. It is very high strength with no porosity and it works great on tight fits.

Do I need to use an oxy-acetylene with your silver solder?

On thin metal or small parts, propane or MAPP Gas works fine. Use an oxy-acetylene with heavy gauge metals.

How do I remove the flux?

After welding, warm water and a wire brush will remove any remaining flux.

I've run out of flux, can I order it separately?

Yes

In which instances would I choose SSQ-6 over SSF-6?

SSQ-6 can be used in areas the SSF-6 cannot reach, such as male – female joints.

SSQ-6, being in paste form, is great for sandwiching between to metals or when the solder needs to be hidden for aesthetic purposes.

SSQ-6 can be applied in micro situations as well as delicate metal works.

Heat FreezeBack to top

Is your heat paste reusable?

Yes, it can be reused indefinitely.

Can your heat paste be used in all positions?

Yes, it will mold to almost any surface in any position.

What do I do if the heat paste dries out?

Since it is an all-natural paste, simply add a little water to refresh. Reuse over and over.

Cast IronBack to top

Do I have to preheat my cast iron part?

Preheating is not necessary, however, gently heating the part with a torch will lay the rod flatter when you first start your bead and will remove moisture out of the cast to prevent pinholes.

Can I weld over an existing weld?

To avoid weld failure, all existing welding alloys must be removed prior to applying 72 or 77 electrodes.

The cast iron is burning away or undercutting, what should I do?

You need to turn down the amperage.

Why is the cast iron rod is balling up or blobbing?

You need to turn up the amperage.

How many inches will the arc rod deposit?

It depends on the depth and width of the bevel. On a flat surface you can average about 9 to 10 inches.

Nothing will stick to my cast iron, what should I do?

Our 72 rod was designed just for this problem. 72 anchors into even burnt cast iron, so you can use it as a base and then finish with 77 for machinability.

I don't have a welding machine and I need my cast iron exhaust manifold repaired. What should I do?

Find a welding shop in your area and ask if they can repair cast iron. If not, ask them if they will weld it if you bring in the electrode. Most welders will say yes & end up buying the rest of your rods once they try our 72 & 77.

Can I weld my cast iron block while it's on the car?

As long as you can get to the weld area and have room to work, 77 works well in all positions.

I have a small crack in my cast iron engine with a little water seapage. Can I weld it, or should I buy another one?

Our philosophy is if you have the right tool then fix it. There is alot of time and expense involved in changing engines as compared to a few minutes and a few dollars to repair it.

AluminumBack to top

What is considered thick aluminum when using Super Alloy 1?

Thick aluminum is 1/8 inch or thicker. Please watch the instructional videos for guidelines, as they give a good idea on the limitations of the Super Alloy 1 in aluminum applications.

I need a food grade aluminum repair, which Super Alloy should I choose?

Super Alloy 5 is used in many restaurant applications.  Super Alloy 1 contains cadmium and is not considered food safe.

I need to work overhead to repair my aluminum, which alloy should I use?

Super Alloy 5 is manufactured for use in all positions, including overhead.  Super Alloy 1 *can* be successful overhead, by brushing the flux into place and applying the solder in a “rubbing” technique once the base aluminum has reached the proper working temperature.

Do I need to pre-clean the base aluminum prior to brazing or soldering?

We recommend cleaning the parent aluminum prior to applying any solder.  For aluminum tubing in HVAC applications, we recommend using acetone after mechanically cleaning the part.

Which rod is recommended for aluminum in a salt water environment?

Super Alloy 5 is best for salt water applications.

Can the aluminum solder be powder coated after application?

Yes, always make sure the powder coating is applied at 400°F when coating Super Alloy 1

I need to repair a hole in a 3/4 inch aluminum tubing, which rod and diameter should I choose?

If the tubing is 3/4 inch thick, use Super Alloy 5 3/32 and an oxyacetylene torch with very little oxygen and slowly add more oxygen if needed. For aluminum tubing thinner than 3/4 inch, use MAPP gas or propane with a push button start tip–with either Super Alloy 5 or Super Alloy 1

Which type of torch is recommended for cast aluminum repairs?

An oxyacetylene torch with a size 2 tip on a 1/4 inch thick cast, thicker cast will require a larger tip size.

How can I find out if a part is pot metal or aluminum?

Pot metal is generally heavier than aluminum. If the part is light it is most likely aluminum.

I purchased aluminum rods that were demonstrated on pop/beer cans at the fair and they didn't work when I took them home. Is this the same rod?

No. We demonstrate our rods in practical applications such as radiator repair, and we always allow observers to try it before they buy it when we are demonstrating our products in person.

How do I weld thick to thin aluminum?

Concentrate the heat on the thick part, as the heat will transfer easily to the thinner aluminum.

Should I use a small tip when working on aluminum?

We recommend a size 1 or 2 tip with thin aluminum, and a size 3 or 4 with cast aluminum or thick aluminum.

Which alloy should I use on aluminum?

Super Alloy 5 is recommended for 80% of all aluminum repairs. Super Alloy 1 works well on very thin or small aluminum parts or pieces.

Pot MetalBack to top

I just cleaned my pot metal and the rod is rolling off. Why?

Super Alloy 1 adheres to pot metal quickly if the temperature is correct. If the parent metal is clean, and you’re working at the proper temperature, check to make sure the part is actually pot metal.  Sometimes, people mistake cast aluminum for pot metal.  Super Alloy 1 will not adhere to cast aluminum.

I cleaned my pot metal and Super Alloy 1 is not sticking very well. Why?

Always be sure to clean the part within an hour of soldering with Super Alloy 1, as pot metal can oxidize in a couple hours, inhibiting Super Alloy 1’s ability to bond to the parent metal.

My pot metal has been previously repaired, should I remove the old solder prior to using Super Alloy 1?

Yes, Super Alloy 1 works best on bare pot metal.

Can the pot metal be powder coated after applying Super Alloy 1?

Yes–the solder will not melt out if the powder coating is applied at 400°F

How strong will my pot metal be after soldering?

The part will usually be as strong or stronger than the original part.

Can I plate the pot metal after it's repaired?

Yes, tell the plater to use a slow charge when applying the first acid copper plate

How do I strip the chrome off my pot metal?

Take the pot metal to a plating shop and ask them to remove the chrome plating

At what temperature does pot metal melt?

Most pot metal structures melt around 750°F

Can Super Alloy 1 join pot metal to other metals?

Yes, Super Alloy 1 joins copper, steel, aluminum, brass, stainless, bronze and zinc coated metal to pot metal.

Can I fill pits in pot metal?

Absolutely. See our video page for a demonstration.

How can I find out if a part is pot metal or aluminum?

Pot metal is generally heavier than aluminum. If the part is light it is most likely aluminum.